AI is a technological advancement that has been met with criticism and suspicion, especially in the academic arena. COMM 2100 – Professional Communication, taught by Deirdre Simmons, is a redesigned course that embraces AI and promotes its practical and ethical use through contextual learning, Socratic questioning , and lectures within the context of professional communication. The text used is “Clear Communication, Powerful Results,” and some of the course objectives are to:
• Identify and analyze ethical issues in AI through real-world professional case studies.
• Apply ethical decision frameworks to AI-driven crisis communication situations.
• Utilize AI tools to develop innovative solutions for communication challenges faced by organizations.
• Design and implement effective AI-powered social media campaigns to mitigate organizational crises.
• Create reports and cover letters that are AI-assisted, and student-edited to reflect their authentic voice